Privacy Policy

Last Updated: November 19, 2024

Elite Power Up respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our forms, including Facebook and Instagram lead forms.

Information We Collect

We may collect the following information:

Name
Phone number
Email address
Service address
Any additional information you provide voluntarily

We may also collect limited technical data such as IP address, browser type, and website activity using cookies and tracking tools.

How We Use Your Information

We use your information to:

Contact you regarding your service request
Provide quotes, services, or support
Schedule appointments
Send updates, promotions, or offers
Improve our services and customer experience
Serve relevant advertisements through Meta and other platforms

By submitting your information through any form, including Meta lead forms, you expressly consent to being contacted by Elite Power Up via phone call, text message (SMS), and email, including through automated or pre-recorded means, regarding your request. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

Service providers who help operate our business such as CRM, scheduling, and communication tools
Meta Platforms Inc. and other advertising partners for lead tracking, ad measurement, and remarketing purposes
Legal authorities if required by law or to protect our rights

When you submit a lead form on Facebook or Instagram, your information is collected through Meta’s platform and transferred to us in accordance with Meta’s Terms of Service and Data Policy.

Meta Lead Ads Disclosure

By submitting a lead form on Facebook or Instagram, you acknowledge that your information will be shared with Elite Power Up and used to contact you regarding your inquiry. This data is collected through Meta Platforms Inc. and governed by both this Privacy Policy and Meta’s Data Policy, available at facebook.com/policy.

TCPA Consent

By providing your phone number and submitting any form on our website or through Meta lead forms, you agree to receive calls and SMS text messages from Elite Power Up at the number provided. This consent is not a condition of purchase. Standard message and data rates may apply. Reply STOP to opt out of text messages at any time.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

Data Security

We take reasonable and appropriate steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Your Rights & Choices

You may:

Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications at any time
Withdraw consent for SMS or phone contact by replying STOP or contacting us directly

To exercise any of these rights, contact us using the information below.

Cookies & Tracking

Our website may use cookies, pixels, and tracking technologies including the Meta Pixel to improve your experience, analyze performance, and serve relevant advertisements. You can disable cookies in your browser settings. Disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that a minor has submitted information, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Elite Power Up Phone: 786-521-4442 Email: elitepowerup1@gmail.com Website: https://elitepowerup.com/